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Author Topic: Bill Gates vs Microsoft  (Read 7103 times)
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« on: June 27, 2008, 07:23:28 PM »

http://blog.seattlepi.nwsource.com/microsoft/archives/141821.asp

---- Original Message ----

From: Bill Gates
Sent: Wednesday, January 15, 2003 10:05 AM
To: Jim Allchin
Cc: Chris Jones (WINDOWS); Bharat Shah (NT); Joe Peterson; Will Poole; Brian Valentine; Anoop Gupta (RESEARCH)
Subject: Windows Usability Systematic degradation flame

I am quite disappointed at how Windows Usability has been going backwards and the program management groups don't drive usability issues.

Let me give you my experience from yesterday.

I decided to download (Moviemaker) and buy the Digital Plus pack ... so I went to Microsoft.com. They have a download place so I went there.

The first 5 times I used the site it timed out while trying to bring up the download page. Then after an 8 second delay I got it to come up.

This site is so slow it is unusable.

It wasn't in the top 5 so I expanded the other 45.

These 45 names are totally confusing. These names make stuff like: C:\Documents and Settings\billg\My Documents\My Pictures seem clear.

They are not filtered by the system ... and so many of the things are strange.

I tried scoping to Media stuff. Still no moviemaker. I typed in movie. Nothing. I typed in movie maker. Nothing.

So I gave up and sent mail to Amir saying - where is this Moviemaker download? Does it exist?

So they told me that using the download page to download something was not something they anticipated.

They told me to go to the main page search button and type movie maker (not moviemaker!).

I tried that. The site was pathetically slow but after 6 seconds of waiting up it came.

I thought for sure now I would see a button to just go do the download.

In fact it is more like a puzzle that you get to solve. It told me to go to Windows Update and do a bunch of incantations.

This struck me as completely odd. Why should I have to go somewhere else and do a scan to download moviemaker?

So I went to Windows update. Windows Update decides I need to download a bunch of controls. (Not) just once but multiple times where I get to see weird dialog boxes.

Doesn't Windows update know some key to talk to Windows?

Then I did the scan. This took quite some time and I was told it was critical for me to download 17megs of stuff.

This is after I was told we were doing delta patches to things but instead just to get 6 things that are labeled in the SCARIEST possible way I had to download 17meg.

So I did the download. That part was fast. Then it wanted to do an install. This took 6 minutes and the machine was so slow I couldn't use it for anything else during this time.

What the heck is going on during those 6 minutes? That is crazy. This is after the download was finished.

Then it told me to reboot my machine. Why should I do that? I reboot every night -- why should I reboot at that time?

So I did the reboot because it INSISTED on it. Of course that meant completely getting rid of all my Outlook state.

So I got back up and running and went to Windows Update again. I forgot why I was in Windows Update at all since all I wanted was to get Moviemaker.

So I went back to Microsoft.com and looked at the instructions. I have to click on a folder called WindowsXP. Why should I do that? Windows Update knows I am on Windows XP.

What does it mean to have to click on that folder? So I get a bunch of confusing stuff but sure enough one of them is Moviemaker.

So I do the download. The download is fast but the Install takes many minutes. Amazing how slow this thing is.

At some point I get told I need to go get Windows Media Series 9 to download.

So I decide I will go do that. This time I get dialogs saying things like "Open" or "Save". No guidance in the instructions which to do. I have no clue which to do.

The download is fast and the install takes 7 minutes for this thing.

So now I think I am going to have Moviemaker. I go to my add/remove programs place to make sure it is there.

It is not there.

What is there? The following garbage is there. Microsoft Autoupdate Exclusive test package, Microsoft Autoupdate Reboot test package, Microsoft Autoupdate testpackage1. Microsoft AUtoupdate testpackage2, Microsoft Autoupdate Test package3.

Someone decided to trash the one part of Windows that was usable? The file system is no longer usable. The registry is not usable. This program listing was one sane place but now it is all crapped up.

But that is just the start of the crap. Later I have listed things like Windows XP Hotfix see Q329048 for more information. What is Q329048? Why are these series of patches listed here? Some of the patches just things like Q810655 instead of saying see Q329048 for more information.

What an absolute mess.

Moviemaker is just not there at all.

So I give up on Moviemaker and decide to download the Digital Plus Package.

I get told I need to go enter a bunch of information about myself.

I enter it all in and because it decides I have mistyped something I have to try again. Of course it has cleared out most of what I typed.

I try (typing) the right stuff in 5 times and it just keeps clearing things out for me to type them in again.

So after more than an hour of craziness and making my programs list garbage and being scared and seeing that Microsoft.com is a terrible website I haven't run Moviemaker and I haven't got the plus package.

The lack of attention to usability represented by these experiences blows my mind. I thought we had reached a low with Windows Network places or the messages I get when I try to use 802.11. (don't you just love that root certificate message?)

When I really get to use the stuff I am sure I will have more feedback.
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« Reply #1 on: June 27, 2008, 10:42:54 PM »

I sit here laughing quietly to myself from my iMac.
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« Reply #2 on: June 28, 2008, 06:48:42 AM »

I sit here laughing quietly to myself from my iMac.

....in your mother's basement sipping wine after sniffing it's cork so you can now do some arty farty stuff in photo editing..... peace
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« Reply #3 on: June 28, 2008, 07:42:07 AM »

I sit here laughing quietly to myself from my iMac.

Couldn't afford a PC?
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« Reply #4 on: June 28, 2008, 08:10:55 AM »

Quote
in your mother's basement

Quote
Couldn't afford a PC?

Some cutting edge humour right there.

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« Reply #5 on: June 28, 2008, 09:54:22 AM »

All Mac users I know are or arty farty corksniffers who think they are from a special race because they don't know how to make XP run fast and stable ok
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« Reply #6 on: June 28, 2008, 10:19:51 AM »

After having to work a Sun SPARC workstation for several years *shudder*,  using a Wintel or a Mac just feels good.

Here's a side dish to go along with your morning coffee: http://arstechnica.com/articles/paedia/past-present-future-file-systems.ars/1  It's funny to boot!
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« Reply #7 on: June 28, 2008, 01:11:45 PM »

All Mac users I know are or arty farty corksniffers who think they are from a special race because they don't know how to make XP run fast and stable ok



Yeah, it really sucks having something that does everything you want as soon as you get it rather than having to put in time and energy to polish a turd.
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« Reply #8 on: June 28, 2008, 01:22:38 PM »

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« Reply #9 on: June 28, 2008, 01:50:28 PM »

I sit here laughing quietly to myself from my iMac.

....in your mother's basement sipping wine after sniffing it's cork so you can now do some arty farty stuff in photo editing..... peace


You just wish I was there with you.   

Sorry, not into that whole thing.  Smiley

For the record I still use Wintel boxes on a daily basis and have worked extensively with the Windows platform since 3.1.  I've even done programming on Windows 2.0.   I was using beta versions of Window95 when it was merely a shell update for Windows 3.11.     But it's nice to have s stable platform that just works.  And well.


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« Reply #10 on: June 28, 2008, 02:35:06 PM »

He'c complaining about a 6 second delay? Thats nothing to the average customer, sometimes it takes longer then that on my cable line to open a page. I think he might be out of touch with reality.
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« Reply #11 on: June 28, 2008, 07:44:09 PM »

All Mac users I know are or arty farty corksniffers

I know quite a few Mac users, but don't know anyone (mac or pc) who sniffs corks. Sounds like you're some kind of corksniffer groupie.
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« Reply #12 on: June 29, 2008, 12:10:58 AM »



Haha, that looks like the Manson Family Christmas card.
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« Reply #13 on: June 29, 2008, 05:26:26 AM »

^ Looks like the Physics Dept. at a University ... today. Grin
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« Reply #14 on: June 29, 2008, 06:30:33 AM »

All Mac users I know are or arty farty corksniffers who think they are from a special race because they don't know how to make XP run fast and stable ok



Yeah, it really sucks having something that does everything you want as soon as you get it rather than having to put in time and energy to polish a turd.

Install XP, tweak literally 15 minutes in the services and shut off certain options in configuartion..........done.

Fast, stable, clean.

Mac costs almost 2 times more for the same performance...you cannot play most games....you will have problems with certain hardware and software (don't even pretend)...the new breed of hackers are targeting Macs with their trojans....and if you want to make it faster, you can't upgrade the hardware, no you must buy a new one....so if I want to get a new exhaust for my car, I will buy a new car....yeah, great  peace

And yes, I had one, that's how I know it's an overrated piece of junk for everyday use...XP is more than enough if you got a higher IQ than 70.  Sure, if you are a professional designer or something use Mac, but for others it's just corksniffing and pretending you are better  ok

 
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« Reply #15 on: June 29, 2008, 11:39:41 AM »

All Mac users I know are or arty farty corksniffers who think they are from a special race because they don't know how to make XP run fast and stable ok



Yeah, it really sucks having something that does everything you want as soon as you get it rather than having to put in time and energy to polish a turd.

Install XP, tweak literally 15 minutes in the services and shut off certain options in configuartion..........done.

Fast, stable, clean.

Mac costs almost 2 times more for the same performance...you cannot play most games....you will have problems with certain hardware and software (don't even pretend)...the new breed of hackers are targeting Macs with their trojans....and if you want to make it faster, you can't upgrade the hardware, no you must buy a new one....so if I want to get a new exhaust for my car, I will buy a new car....yeah, great  peace

And yes, I had one, that's how I know it's an overrated piece of junk for everyday use...XP is more than enough if you got a higher IQ than 70.  Sure, if you are a professional designer or something use Mac, but for others it's just corksniffing and pretending you are better  ok

 

Oh.  My.  God.

Wrong on SO many levels. 

But sure - believe whatever you want.
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« Reply #16 on: June 29, 2008, 02:17:37 PM »

All Mac users I know are or arty farty corksniffers who think they are from a special race because they don't know how to make XP run fast and stable ok



Yeah, it really sucks having something that does everything you want as soon as you get it rather than having to put in time and energy to polish a turd.
XP is by no means a "turd."  Roll Eyes
 
P.S your avatar on the other hand....
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« Reply #17 on: June 29, 2008, 02:46:07 PM »

All Mac users I know are or arty farty corksniffers who think they are from a special race because they don't know how to make XP run fast and stable ok



LOL, second rate troll ^^

At least be good at what you want to do...jeez.  hihi


XP is by no means a "turd."  Roll Eyes
 
P.S your avatar on the other hand....

Like this guy ^^

He personifies miserable, and has set out to make sure you know it.

He's light years away from your limp wristed half measures we see here.

Get to work you poon!
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« Reply #18 on: June 29, 2008, 05:19:35 PM »

Ha, you guys are such dimwits. Arguing whether shit is better than crap. Come over to the dark side and play with Linux.
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« Reply #19 on: June 29, 2008, 05:58:24 PM »

Ha, you guys are such dimwits. Arguing whether shit is better than crap. Come over to the dark side and play with Linux.

lol, because spending 4 hours finding WLAN drivers for a Linksys card is uber-cool.
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